Agentforce & AI 🤖 | Salesforce AI Agents Explained | Key Capabilities & How Agentforce Works

What is Agentforce in Salesforce? Agentforce is Salesforce’s platform for building and deploying AI agents that can understand requests, reason over information and take actions within business workflows.

In this video, learn the basics of Agentforce and how Salesforce AI agents can support customers, employees and business processes.

You’ll learn:
• What is Agentforce?
• How do Salesforce AI agents work?
• How Agentforce understands user requests
• How AI agents use data and business context
• How Agentforce can take actions and automate tasks
• Key capabilities of Agentforce and AI in Salesforce

This topic is useful for Salesforce Admins, Developers, Salesforce professionals, working professionals, students and anyone preparing for a Salesforce career.

Learn Salesforce, Agentforce, AI and important Salesforce concepts with Prabh Kirpa Classes.

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