Refund Policy

Last updated on: 01-09-2024

At Prabh Kirpa Classes, we strive to provide quality education and services to our students. We understand that situations may arise where you need to cancel or request a refund for services purchased from us. This Refund & Cancellation Policy outlines the terms and conditions regarding cancellations and refunds for courses and services offered through our website https://prabhkirpaclasses.com/.

1. Course Registration & Payment

• Course Registration: Upon registering for a course at Prabh Kirpa Classes, you agree to pay the total fee for the course as outlined during the registration process.
• Payment Gateway: Payments made through our site are processed via Razorpay, a secure third-party payment processor. Your financial information is protected as per their privacy and security guidelines.

2. Cancellation Policy

2.1 Cancellation by the Student

• Before Course Start Date: You may cancel your enrollment up to 7 days before the course begins. In this case, you will be eligible for a full refund minus any applicable administrative charges (detailed below).
• After Course Start Date: If you cancel after the course has started, no refund will be issued, except in special cases as outlined in Section 3.1 (Special Circumstances).

2.2 Cancellation by Prabh Kirpa Classes

• If Prabh Kirpa Classes cancels a course due to insufficient enrollment, technical issues, or any other unforeseen circumstances, you will be offered a full refund or the option to enroll in another course of equivalent value.

3. Refund Policy

3.1 Refund Eligibility

• Refund Requests: Refund requests must be submitted within 7 days of the course start date. All refund requests should be emailed to prabhkirpaclasses@gmail.com with the subject line “Refund Request” and include your registration details.
• Special Circumstances: Refunds may be considered after the course start date in exceptional cases such as medical emergencies, bereavement, or other significant unforeseen events. Supporting documentation may be required.

3.2 Non-Refundable Items

Certain fees and charges are non-refundable, including:

• Material Fees: Any charges related to course materials, books, or supplies that have been provided to you will not be refunded.
• Payment Gateway Fees: Any fees charged by Razorpay or other third-party payment processors may not be refundable.

4. Refund Process

• Processing Time: Approved refunds will be processed within 7 business days of the approval of your refund request.
• Refund Method: Refunds will be processed back to the original payment method used at the time of purchase unless otherwise agreed upon.
• Notification: You will be notified via email once your refund has been processed.

6. Contact Us

For any inquiries or issues related to cancellations, rescheduling, or refunds, please contact us at:

Prabh Kirpa Classes
Email: prabhkirpaclasses@gmail.com

7. Changes to this Policy

We reserve the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be effective immediately upon posting to the Site, and we will notify you of significant changes. Continued use of our services after any changes have been made will constitute your acceptance of the revised policy.